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IT Professional I am a highly motivated IT professional,support specialist and quality assurance engineer with an extensive background in customer service. I have great strengths in troubleshooting,analyzing and resolving complex issues whether in-person or remotely. I have been responsible for as little as simple troubleshooting of PCs to managing entire Help Desk departments and even most recently,running an entire company. As I am a well-diverse candidate,I feel that I would be an asset to a person who is looking for a specialist with a wide array of management,technical and communication skills.